IT-Operations in Corona Mode

Having a pandemia raging on full throttle, shutting down society and major parts of business life is of course a real IT challenge. The challenge grows, when the according IT is homed in an basically ongoing business, facing a complete shift in its mode of operation.

This leaves the IT-departement with two major challenges, I want to discuss today:

  1. Organize a resilient and disaster tolerant IT organisation
  2. Adapt to the quick changes in business needs, user needs and user behavior

Resilient organisation of structure and workflow within an IT operations team is today not necessarily an incredible complex thing, since many tools and methods should be available anyway. On top it Continue reading